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Now Available............Construction Spanish Audio CD...............Improve Productivity............Over 350 Construction Specific Spanish Terms and Phrases..............Overcome Language and Cultural Barriers.............Term and Phrase List Included!!!!!!!!!!!

 

 

• A Beazer Homes Company

PHILLIPS

January 22, 2001

Re: "Spanish for Gringos"

Dear Ed:  

Phillips Builders has received such a strongly positive response and lasting result from your course "Spanish for Gringos" that I felt compelled to write and let you know.

A large percentage of our subcontractors and field laborers are Hispanic. Seeking a means by which to improve relations with and bridge the language barrier between our field supervision and this population we fortunately discovered your company.

"Concept is outstanding", "Ed is an excellent instructor", allows you to communicate almost immediately", "subs are less threatened and are more responsive now" are just a few of the unsolicited comments I have heard.

Drawing the participants into the process of tailoring the course to our industry was a great icebreaker and tool to open up these outdoorsy-types. Everyone got "into it". One superintendent's block mason stopped speaking English to him during the course to help push him to learn and retain the material.

Our field supervisors greatly appreciated the opportunity to expand their skills and more effectively communicate with their workers. And, our subcontractors feel more respected and less threatened. Consequently, responsiveness has improved dramatically. One supervisor commented, "the Hispanic guys even are better about picking up the trash now that I can ask instead of pointing and signaling".

The bottom line is, Phillips Builders made a very wise investment in "Spanish for Gringos". Gracias tanto.

Sincerely,

David L. Hughes

C.O.O.

 

Phillips Builders, Inc.

2910 Kraft Dr. / Nashville, Tennessee 37204

Phone (615)244-9600 - Fax (615)256-4162                                

 

 

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Last modified: October 13, 2001